Your questions answered

Welcome to the Fab Findz 4U FAQ section! We've gathered the most common questions to help you navigate your shopping experience with ease. Find answers about shipping, custom orders, returns, and more. Our goal is to provide you with all the information you need for a smooth and enjoyable experience.

Frequently asked questions

At Fab Findz 4U, we believe in transparency and making your shopping journey as clear as possible. Below, you'll find comprehensive answers to questions our customers often ask, ensuring you have all the details before and after your purchase. If you don't find what you're looking for, feel free to contact us directly.

How much is shipping?
Shipping costs vary based on your location and the size/weight of your order. You can view the exact shipping cost during checkout before finalizing your purchase. We strive to offer competitive shipping rates to ensure your Fab Findz 4U items reach you affordably.

How long until my item ships?

Most items are processed and shipped within 3-5 business days. For custom orders, processing times (for up to 20 shirts with a ready made design) is 5-10 business days. Larger orders and/or ones that the shirt has to be designed will take longer.  We will provide a tracking number once your order has shipped.

Do you offer custom work?

Yes, Fab Findz 4U loves bringing your unique ideas to life! We offer custom design services for various products, including shirts and hoodies. Please contact us at [[cherylpertuch@icloud.com]] or [[215-595-8856]] to discuss your custom project details and receive a personalized quote.  Custom orders (of ready made designs that you supply or of ones in my webstore) up to 20 shirts have a turn around time of 5-10 business days.  If a new design needs to be curated, there is an additional cost $150, plus cost of t-shirts, material etc. Turn around time varies. For more information, please see our policies page.  

What is your return policy?

We want you to be completely satisfied with your Fab Findz 4U purchase. Our return policy allows for returns of wearables withing 10 days of receipt.  Any other items return must be initiated within 20 days of purchase.  Custom orders are non-returnable.  Please refer to our full return policy page for detailed instructions and any exceptions.

Do you offer local pickup or delivery?

Yes.  You may pick up/meet up if you live in the Bucks County, Pa area.  Local delivery of up to a 20 mile radius is available at no cost for orders $200 or more.  Orders less then that are charged $2 per mile (one way).

How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number. You can use this number on the carrier's website to monitor the progress of your delivery. If you have any issues tracking your order, please contact our customer support team.

Got more questions?

We're always here to help! If you haven't found the answer you're looking for, please don't hesitate to reach out to our friendly customer service team. We're committed to providing you with the best experience at Fab Findz 4U.